Lotus Notes CRM and ERP System

The client set us a task to support and develop the existing CRM and ERP system based on Lotus Notes and Domino Server.

The main features of the system:

• The ability to add, edit and remove goods
• Storing information about this product
• Create orders and the ability to pay for them through Credit Card, Electronic Check.
• Check the status of orders
• Queue order management
• Receiving orders from partners
• Creating tasks for warehouses on the formation or sending of orders
• Monitor the status of these tasks
• Managing queues of warehouse tasks
• Sending notifications about the orders to the customer (e-mail)
• Creating reports
• User management

Due to the fact that we are providing top CRM development Services - the process of developing and maintaining the system was done using the Agile approach.

The customer set us the task of creating a new system, based on existing functionality. MySQL was chosen as the main data storage, but later data were transferred to Percona Server. CodeIgniter PHP Framework has been selected for fast and easy development. The later part of the project, namely authorization was submitted for FuelPHP Framework. Feedback from Lotus Notes / Domino - client-server architecture is based on the SOAP services. Transfer of users from the address book Lotus Notes / Domino to the database.

In this project, we used the following technologies and services: SOAP, Java, LotusScript, LotusFormula, ADODB, EDI, AS2 Server, Commercehub.com, Cybersource.com, FedEx SOAP services, and PGP encryption.